Our Terms And Conditions

By purchasing and/or by using our services, you state that you agree to the following terms. Breaches of any of the following standard terms and conditions will result in the immediate removal of your site(s) from our servers. Any such removal does not release you from your other legal obligations and liabilities to us as detailed below, or as standard under UK law.

Any attempt to gain unauthorised access to any system(s) or parts of systems under our control is strictly forbidden. If you attempt to compromise our network security, we will immediately deny you further service. You are permitted access only to the areas of our servers and systems to which we have expressly granted you such access.
You are solely responsible for the contents of your site. You agree to indemnify us against any legal or financial liabilities howsoever incurred through your actions or use of our systems or our publication of your content.
We currently have no bandwidth useage restrictions as a matter of policy. However you accept that we may change this policy at any time and may do so for any individual customer at our discretion. We also reserve the right to make additional charges for excessive bandwidth useage - any excess useage charges will be notified to you before the charge is made.
You agree to ensure that you (or your agents) collect all mail sent to the 'admin' e-mail address of your domain ('admin@yoursite.co.uk'). E-mail sent to this address, or publication in this section of our site, will be taken to construe official notification of any charges in policy or pricing or terms and conditions.
We have a zero-tolerance policy on spam, junk mail and similar newsgroup postings. We do not provide an SMTP relay and you may not send unsolicited mail through our servers in any other manner, nor send such mail that has a from or reply to address at a domain that we host for you.
Warranty: In the case of service complaints or issues or problems with our service to you, you must notify us promptly of any problems. We reserve the right to investigate any such complaints to promptly resolve the problem or to determine whether such complaints are proper. In the event that after repeated efforts we are unable to provide a resolution, then your exclusive remedy and our entire liability in contract, tort, or otherwise shall not exceed the purchase price you have actually paid for our services.
Registration of new domain names under the .uk namespace: When you ask us to register a .uk domain name for you, in accordance with the terms and conditions of Nominet UK, Andrews UK Limited acts only as agent for you as an applicant and you enter into contracts for the registration directly with NOMINET UK. You should read Nominet's Terms and Conditions - they are available here.
The above warranty is in lieu of all other warranties, expressed, implied or statutory, including without limitation those of merchantability or fitness for a particular purpose, all of which are expressly disclaimed. Notwithstanding to the contrary we shall not be liable for any consequential, incidental, special or exemplary damages, even if we have been advised of the possibility of such damages.
You also waive your rights to pursue any current or future claims of any liability whatsoever against us on all possible grounds including but not exclusively failures in service, loss of business, or any other such unspecified claims , by accepting these terms you are accepting that you will not take any legal action against us for any reason what so ever.
We reserve the right to charge for services outside of what was originally agreed by our clients , and either charge an hourly rate , a set rate , or one off fee for example making alterations to a web site , or transferring a domain name away from our care as detailed below.
If at a later date you decide to move host or change registration companies if there is no paperwork involved , i.e.. an easy online transfer we do not charge for this , if however it involves a paper document transfer we charge a flat £50 fee per name no matter how much or how little paperwork needs to be processed , i.e.. proof of id to establish right to transfer etc.
We do not refund any money or fee for unused time on either a hosting account or domain moved to another provider , and reserve the right to make an extra fee to you should we suffer a loss as a result of said move.
No statement, recommendation, description or warranty presented in any document other than these terms and conditions, or made verbally or in writing or otherwise by any agents or employees of Andrews UK Limited shall be construed to enlarge, vary or override any of these terms and conditions or our product specification or the facilities and services described collectively on the pages of this website that we may agree to provide to you as a customer.
These terms and conditions may be updated from time to time, and any such variation will be published in this section of our website and be effective immediately.